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Privacy Notice

This privacy notice sets out how we (the controller) will use and protect any information that you supply when you use this website. The controller is:


Pestell FVA Ltd

The Old Forge

Samples Green

Newmarket

CB8 8UZ


01842 753388

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info@pestellfva.co.uk


Pestell FVA respects the privacy of all users of its website and ensures that the personal information received or provided by you through our web forms is treated as confidential.

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This Privacy Notice sets out the basis on which all personal data that Pestell FVA collects from you or that you provide to Pestell FVA will be processed by Pestell FVA. Please read the following carefully to understand our views and practices regarding your personal data and how Pestell FVA will treat it. If you have any questions regarding this Privacy Notice or if you want to lodge a request in relation to your personal information, please contact us through our website.

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We may change this notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

GDPR

The website and related systems have been reviewed for GDPR and we take these regulations very seriously. We are continuously looking at ways to improve all aspects of our service and should you believe that anything represented on this website contravenes GDPR, please contact us about it immediately.

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For further information about GDPR and your rights, please visit the Information Commissioner’s Office website - https://ico.org.uk/

Consent - what information should you provide Pestell FVA?

All processes attributable to this website, where your data is input, stored or used, should be specific and require your affirmative action to proceed. This is typically confined to enquiry messages or activity related to a submission form. Only the information requested in the web forms should be given. Such personal information usually consists of your name, surname, email address, company name, telephone number, and the details of those you are working on behalf of i.e. offender/defender name and surname.


By proceeding with these actions, you are giving us consent for the purpose of this process. If you do not agree to provide us with this information, you must not fill in the web forms. 


If you believe that consent has not been given for an activity that utilises your personal data, please contact us immediately stating your concerns. You can withdraw your consent in full or in parts at any time.


As part of our digital marketing strategy including search engine performance, our website uses Google Analytics. This may use IP address information, however, this is not stored in conjunction with personal data.

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Why do we use information about you?

We may use the information we collect through the web forms for the following purposes:

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  • Contacting you in any means;

  • Provide, administer and communicate with you about products, services, events, surveys and promotions by Pestell FVA (including by sending you marketing communications);

  • Process, evaluate and respond to your requests (including quote requests, documentation requests), inquiries and applications;

  • Create, administer and communicate with you about your account (including any purchases and payments);

  • Giving you the possibility to attend seminars and trainings;

  • Provide investor and customer services;

  • Evaluate your interest in employment (including current or future job positions) and contact you regarding possible employment;

  • Direct marketing (including newsletters);

  • Entering into a business relationship with you;

  • Following up enquiries;

  • Ensuring customers satisfaction through sending customers surveys;

  • Being able to make your rights described below exercisable.

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We also may use personal information for additional purposes. We will identify these additional purposes at the time of collection if any.

What processing ground(s) do you rely upon for processing my personal information?

In order to process your personal data, we rely on:

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  • our legitimate interests (not for sensitive data), being

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- the recruiting of candidates to fill in any of our present or future job vacancies; 

- prevention of fraud;

- direct marketing;

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  • legal obligations; (regarding sensitive data, only legal obligations in the field of employment and social security law)

  • contract performance, including the continuous improvement of the services provided under such contracts;

  • the necessity for the establishment, exercise or defence of legal claims

  • your consent.

Individual Rights

We aim to store legitimate, relevant and accurate information about our visitors/customers. You have the right to request the following :

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  • Obtain personal data that we have stored

  • Change personal data if inaccurate

  • Have your data erased (where it does not infringe on us carrying out contractual obligations e.g. deliver of goods as part of a sale or other overriding regulations e.g. storage of data for accounting purposes).

  • Removal from a particular process (where it does not infringe on us carrying out contractual obligations e.g. delivery of goods as part of a sale or other overriding regulations e.g. storage of data for accounting purposes)

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Please contact us to exercise your rights in any of the above areas. 

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Your personal data will be stored for a limited period of time, determined with regards to the necessity to keep them in order to serve the purposes for which they have been collected and processed, as listed above.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:


If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the email address supplied on the Contact page.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 


You may request details of personal information which we hold about you under the Data Protection Act 1998 (Pre-May 25 2018) or GDPR. A small fee will be payable. If you would like a copy of the information held on you please write to us using the address displayed on the Contact page.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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